Your use of this website is governed by the terms and conditions set forth below. Please read them carefully. By using this web site, you agree to comply with and to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use this web site and should exit from it now. MyClean Inc. reserves the right to change this web site and these terms and conditions at any time without notice to you by posting such changes to this web site.
Cleaning Supplies/ Equipment.
MyClean provides environmentally-friendly products and nearly all equipment required for cleaning your apartment. You will need to provide a toilet brush and running water. If you want high areas cleaned, you must provide a step stool. If you want carpets and rugs vacuumed, you must provide a vacuum. If you would like us to use specialty products (e.g., simply green, bleach, stainless steel cleaner, sponge mop), please leave it out and include this request in your special account instructions.
MyClean will assess a $50 per Worker reserved late cancellation/lock-out fee for canceling or rescheduling a visit with less than 24 hr notice for reccurring customers and less than 12 hr notice for reccurring members. This also applies if we are unable to gain access to your service location, through no fault of our own.
MyClean Inc. provides this web site and its content "as is" and without any representation or warranty, express, implied, or statutory. MyClean Inc. specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. MyClean Inc. protects the security and safety of its customers and its quality of services by being fully insured, bonded and certified.
Direct Hiring of Our Housekeepers.
MyClean Inc. invests heavily in training methods and background screening to find quality employees. Hiring OUR current, Ex-worker(s) and/or accepting side propositions makes you liable for an employment referral fee of $5,000.00 if you directly employ (legally or cash basis) anyone currently or formerly employed by us within the 2 year period prior to such employment. By using our service, you agree to notify us of any attempts to solicit or accept illegal business, otherwise; Attorney, Legal and miscellaneous expenses incurred to investigate and/or collect this fee will be added if this employment is discovered. Exchanging contact info is considered part of this breach.
Unless complying with all laws; direct, unreported or inappropriate employment practices are illegal. You acknowledge being informed that MyClean is obligated to report illegal hiring activities. In fact, anyone may report this to the proper Government and Judicial authorities so investigation ensues. Implication, complicity or withholding knowledge of illegal activity is not only prosecutable by MyClean (when applicable), but also by United States Federal and Local Laws.
MyClean Inc. reserves the right to remove its employees from your home should the environment become unsafe, our cancellation policy will apply.
We will gladly work around pets. If your pet becomes anxious or presents a safety concern, MyClean Inc. reserves the right to remove its employees from your home. If an employee leaves your home prior to completion, MyClean Inc. will charge you a pro-rated expense based on work performed. If removal of our housekeepers is due to aggressive pets, our cancellation policy will apply.
Privacy and Protection of Personal Information.
See the MyClean Inc. Privacy Statement regarding the collection and use of your personal information.
Please safely secure heirlooms and collectibles prior to cleanings. Please advise of fragile items (and their care) in special account instructions.
Large and Heavy items.
For safety and liability reasons, MyClean Inc. will not allow its Cleaning Professionals to lift or move heavy items or furniture.
MyClean Inc. Cleaning Professionals promise to conduct themselves professionally in your home. In the event of an accidental damage, notify our office within 48 hours. We cannot guarantee reimbursement for damages reported more than 48 hours after the end of the cleaning appointment. MyClean Inc. requests that you are accessible to be contacted so that MyClean or its representatives can assess and repair any damages.
MyClean Inc. reserves the right to contract suitable professionals to repair damages. MyClean Inc. will make payment arrangements directly to its contractors to settle any damage repair.
Caulking and Grout.
MyClean Inc. does not assume responsibility for the restoration of severely worn, stained or mildewed caulking and grout.